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.: ORDERS PROCESS :.

4.1
THE ORDERS
4.1.a
Orders are mainly effectuated through internet
4.1.b
They further may be effectuated:
4.1.b.1
by e-mail (2)
4.1.b.2
By telecopy by downloading the "Order voucher" that is put at the disposal of the clients or directly on letterhead of the firm. (2).
4.1.b.3
By telephone provided that it shall be subsequently confirmed by writing by any available means. (2)
4.1.b.4
By the Firm official mail addressed to LINKCOM. (1)
4.1.c
Any order given by telecopy or by mail must bear the seal of the Firm and indicate clearly the name of the principal
4.1.d
In any cases, and during any phase of your order, via our Internet Site, you will receive by e-mail confirmations and in formation on the status of your order.
4.1.e
The status of an order settled by: Credit Card:
- Settlement under verification :
Order is registered, payment under validation
- Order under treatment :
Validated payment, order under preparation
- Forwarded order :
The parcel is received by the transporter.

The status of an order settled by :

Bank or Postal check
- Settlement under verification :
Order is registered, payment under validation
- Reception of check
Registration of check and remittance to the bank for validation
- Validation by the bank
Validated settlement; Order under preparation
- Bank refusal:
Invalidated settlement; client is informed; selection of another mean of payment or cancellation of the order.
- Order under treatment:
Validated payment; order under preparation
- Order is forwarded:
The parcel is received by the transporter.

The status of an order settled by
Bank Transfer:
- Settlement under verification :
Order is registered, payment under validation

- Transfer validation:
Transfer Registration on our Bank interface, order under preparation
- Order under treatment
Validated payment; order under preparation
- Order is forwarded:
The parcel is received by the transporter.

Cases of refusals by the Secured Payment Organisms or by the financing organisms:
- Refusal by Ogone :
The system of Secured Payment adopted by LINKCOM rejected the settlement or has invalidated the used payment credit card. The order may not be treated by LINKCOM. The Client must select another mode of payment.

The case of waiting re-supplies:
- Waiting of Re-supply :
The order is taken into account. The waiting period of re-supply announced by the manufacturer is transmitted to the client for information and transparency.

The cases of canceling orders
- Cancelled by the client:
The client did not succeed to complete the process of purchase and payment, or the client cancelled an order that he already validated,
- Cancelled by LINKCOM:
The client did not respond to his order by sending the announced check or transfer and he surpassed the legal period for maintaining his order. Notified, the client may contact again LINKCOM to remedy the situation..

 

 

4.2

ORDER OF PRODUCT/S UNDER "LOAN" FORM

4.2.a
Orders under "loan" form are exclusively made by written application sent to the sales and marketing person in charge of the client.
4.2.b
4.2.b All the products category may not constitute a "lean" question. The sale and marketing Department shall precise the loan possibility or not at the time of the application.
4.2.c
In any cases, the maximum term of any loan may not exceed fifteen days (15).
4.2.d
A check in guarantee shall be requested by LINKCOM at the time of granting the loan eventuality.

It shall be returned to the client at the return of the product, - if such return occurs within fifteen days and fully comply with the conditions of the return of product (see chapter 29.1). After such period the check will be collected at the 16th day..
4.2.e
The expedition fees shall be at the client charge. So, a second check shall be claimed at the time of accepting the loan that corresponds to the invoice of the expedition fees.

4.3

ORDER OF PRODUCT/S AS "SAMPLE/S"

4.3.a
The orders as sample/s are opened to all our clients.
4.3.b
It is only sufficient to order and settle the desired product at the declared price.
4.3.c
No exception shall breach such rule for the sample/s order
4.3.d
Samples may not be replaced or retaken.

4.4

ORDER AND POSTAGE MANAGEMENT

4.4.a
For Metropolitan France:Up to an order of two thousand Euros (2.000.00 HT EUR) free of taxes, the postages remain at the client's charge. For orders exceeding two thousand Euros during the same order, postages shall be offered free of charge by LINKCOM.
4.4.b
In case of partial delivery , the client shall receive an invoice proportionally to the postages. The invoice supplement of postages shall occur at the time of the expedition of the remaining balance.
4.4.c
In case of overrun, the complementary postages shall be assumed by LINKCOM.
4.4.d
At the export: The postages remain at the charge of the client whatever will be the amount of the order

5.

THE QUOTATIONS

5.1.
Quotations must be necessarily by writing.

5.1.a
Verification and Confirmation of Orders:
5.2.
Any order effectuated by E-mail, by mail or telecopy, must be validated by LINKCOM.
5.2.a
It shall be sent subsequently to the client for settlement
5.2.b
If the client notices any error, he should inform LINKCOM to remedy it.
5.2.c
Any order given in the name or for the account of the client should be considered made by himself, by anyone of his officials or by an authorized person in this respect.

6.

PRICES

6.1
The indicated Prices (may be modified at any time without prior notice) for each product marketed by LINKCOM are in EUROS (€)
6.2
The are declared exclusive of Taxes
6.3
Delivery fees (open to modifications without prior notice) are an extra at the charge of the client
6.3.a
The client may take in charge the clearing fees of his merchandise through any transporter of his choice.
6.4
To the total price exclusive of taxes and the expedition fees is added the V.A.T. at 19.6%
6.5
The payment of the total price must be settled during the order, except for specific conditions of settlement at thirty days from the invoice date.
6.6
The paid amounts may not be considered as deposit or down payments
6.7
The approval confirmation of the order settlement by the purchaser imposes that this latter accepts to pay the relevant delivery fees.
6.8
The delivery fees may not then constitute valuable reason to challenge the order after its final registration.
6.9
LINKCOM participates to the electric and electronic recycling. In fact, the system of sorting, collection and treating of the Electric and Electronic Equipment Scraps (EEES) stipulated by the European directive is in force in France , since 2006.
7.
AVAILABILITIES
7.1
Our offers are valid to the extent of the available stocks.
7.1.a
Spots of availability per page of products indicate the item inventory status. They are as information guidance.
7.2
For the products that are not stocked in our Company, our offers will be valid under reserve of availability at the Manufacturer's storage.
7.3
In such hypothesis, we undertake to keep in touch with you by any available means to inform you accordingly and to indicate the possible periods of availability and thereafter of delivery. As much as possible , we may propose similar products within closer prices.

7.4
If our proposal meets with your approval you may then request from our sales and marketing person in charge of your account the exchange of your order, using the form "Contact Us".
7.5
At the contrary case, you may then cancel your order by e-mail by using the same procedure mentioned above.
7.6
The delivery period will vary from 01 to 10 days depending on the ordered items.
7.7
The period shall start from the payment date of the order and its validation by the different payment bodies depending on the selected mode of payment by the purchaser – except in case of settlement at 30 days term.

8.

OPENING OF ACCOUNT

8.1
To access to our store window, the purchaser shall proceed to the creation of an account in the section of "Client's Account" at the head of the site.
8.2
Complete properly all the required fields indicated by (*)
8.3
Complete the last field:"Verification of the Security code" in the designed box in this effect. Such security code is the insurance against the Spam of the automatic engines.
8.4
Note in safe place or memorize your password. It allows to access and to manage your account.
8.4.a
In case of loss of or forgetting your password, click over "lost password?" and a new password will be communicated to you by e-mail. You may further customize it.
8.5
At the end of the account creation you will receive an electronic message asking you the required supporting documents for the opening of your account.
8.6
Upon receiving the supporting documents, your file shall be processed within 48 to 72 hours of workable days.
8.7
The purchaser will be informed by e-mail of the validation and activation of his account. He is further informed of the name and e-mail address of the sale and marketing official in charge of his account, of the payment conditions and the authorized limit.
8.7.a
The purchaser is informed that, in any case, his first order must be settled in cash: By Credit Card, Check or Bank transfer.
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LINKCOM France
11 rue du soleil levant
92140 CLAMART