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17. | TERMS OF DELIVERY |
17.1 | The delivery terms are established in good faith and given as a rough guide |
17.1.a | For France : Chrono 13 |
17.1.b | For Europe : Chrono Classic & Chrono Express. For International: Chrono Classic & Chrono Express.
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17.2 | Unless contrary written stipulation, any delay may not in any case justify an order cancellation or any other indemnification.
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17.3 | In case of stock shortage, delivery will occur according to the Manufacturer restocking delay. In this case LINKCOM shall undertake to communicate projected date of delivery. |
18. | EXPEDITIONS AND RETURNS |
| A. DELIVERY FORMULAS Chrono – Chrono Classic
B. "TRACKING" or the follow up in real time by Internet – by SMS
C. DELIVERY TERMS remittance by proper hand + Content Verification signature Case of absences
D. ANOMALIES SURVEY, report anomalies Case of refusal of the parcel
E. RIGHT OF RETURN AND RETRACTATION General rules Return Procedure
F. RETURN CONDITIONS Products Client's reimbursement property transfer
G. PRODUCTS GUARANTEE within 7 days period Manufacturer's guarantee - guarantee of reduction of stock |
19. | RECEPTION OF YOUR PARCELS |
19.1 | Any missing or damaged parcel must be reported on the transport voucher before it is remedied. |
19.2 | The parcels contents must be verified and any eventual reserve must be indicated to the transporter within 48H by registered letter with acknowledgment of receipt. |
19.3 | Copy of the mail must be forwarded to LINKCOM |
20. | CLAIMS CONCERNING YOUR PARCELS |
20.1 | If the products are not conform in nature or in quantity to the detailed description of the order confirmation, eventual claims must be sent by writing within the 7 days following the delivery. |
20.2 | No merchandise return will be accepted, without the prior consent of our Clients Department and provided that such merchandise are returned in new situation, by registered mail with acknowledgment of receipt in their original packing with copy of the invoice.
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20.3 | The transport fees and risks shall be at the client charge. |
20.4 | The order will be processed at the reception of payment subject to its collection by our HSBC Bank. |
20.5 | The assets validity if for one year from the issue date.
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20.6 | For further precision, no return or cancellation will be accepted on an order of products adapted to the specific client needs.
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20.7 | Any claim concerning any parcel damaged by the transporter, or any delay of deli very must be made by the client that enters into direct relation with the transporter thanks to the system of the Parcels Follow-up designed in this concern. |
